Unified Communications

One cloud phone system for calls, chat, and video — wherever your team works

Desk phones, mobile, and video that all ring the same number and share the same directory – powered by 3CX and fully managed by BottTech. Set up once, works the same in the office, at a job site, or working from home.

Everything Included in Your Cloud Phone System

Your 3CX-powered phone system from BottTech replaces the separate apps and subscriptions your team is probably juggling right now, in one place:

  • Voice calls and video meetings, from a desk phone, laptop, or the mobile app
  • Team chat, so a quick question doesn’t need a phone call or a walk across the office
  • Text messaging, sent and received from your business number — not your personal cell
  • A live chat widget for your website, so visitors can reach you without picking up the phone
  • Voicemail that emails you the message and a transcript automatically
  • Call recording, when you need a record of what was said
  • Optional CRM integration, so calls log against the right customer automatically

It’s all encrypted and backed by 3CX’s infrastructure, and if your internet goes down, the mobile app keeps making and receiving calls over cell data — more on that below.

We also handle cybersecurity to protect your business, your equipment, and your staff.

BottTech VoIP phone system vs. your legacy phone system

BottTech VoIP

Legacy on-prem PBX
Works remotely
Yes, on any device
Tied to the building
Adding a new hire
Minutes, in software
A technician visit and a wire run
Hardware to maintain
Minimal — it’s cloud-hosted
A closet full of equipment that fails eventually
Video & chat included
Built in, one app
Separate tools, separate bills

Beautiful apps your team will want to use

3CX Cloud Phone System
Desktop and mobile apps
3CX Web Conferencing
Video conferencing
3CX Live Chat
Live chat on your website
Easy to use desk phones

Teams who made the switch

Our field crew answers the office line from their trucks now. Nobody misses a call anymore.
Owner · Construction firm, Northern Michigan
We cut three separate software bills down to one, and it actually works better.
Office Administrator · Professional services firm
Setting up a new hire’s phone used to take a week. Now it’s done before their first coffee.
HR Manager · Regional retailer

Cloud Phone System FAQs

Do I need new phones?

Not necessarily. The mobile and desktop apps work with any headset you already have, and plenty of businesses skip desk phones entirely — your laptop or cell phone becomes your work phone. If you’d still like desk phones, we can order and set those up too.

Your calls keep coming through. The mobile app on your cell phone switches to cell data automatically, so you can still make and receive calls even if your office internet is out.

In most cases, yes. We port your existing business numbers into your new cloud phone system, so your customers keep dialing the number they already have.

Most businesses are up and running in just a few weeks — that covers the full setup, porting your numbers, and ordering any new equipment you want along the way.

Unified Communications

Learn How A Cloud Phone System Can Work For You

We’ll look at what your team is paying for phone, chat, and video today — and what one unified system would actually cost and do instead.
Snapshot Request